● Mode of Payment
Payment shall be made to the Company by the client into the bank account which shall be provided by the company to the client or by cash.
● Driver’s License & Age
The drivers must be between 21 to 65 years of age and must possess a valid driving license in Malaysia. Malaysian “L” or “P’ (Probationary) license is not accepted.
● CDR (Collision Damage Reduction) – Excess Clause
In the event that the Client causes damage to the rental vehicle, they are liable to pay the NCD cost that may occur for the first year after only.
● Accident and Lost of Car
As the car is insured, any cost incurred due to accident or loss of car, of which it is not covered by the insurance, such events are deemed to be payable by the client. The company reserves the right to seek compensation from the client if the car was found to incur any loss to the company.
● Petrol
The rental vehicle should be delivered with a reasonable amount of fuel and shall be returned by The Client the same way.
● Client Responsibility
Client is required to inform the company when the car service is due .
I.
The said vehicle shall not be operated:
A. In motor sports events, including racing, rallying and speed-testing (out of normal vehicle usage). B. In off road conditions.
C. By any person under the influence of alcohol or drugs.
II.
Interior Cleaning:
The Client is liable for all interior upholstery if vehicle is returned with dirtied interiors. The Rental is also liable for all interior and exterior damages and / or defects caused which do not fall within the normal usage of the vehicle.
III.
Interior Damages:
The Client is liable for all damages to instruments, knobs and fitting in the vehicle.
IV.
Smoking
Smoking is not permitted in the rental car. If you have smoked or allowed smoking within the vehicle, the company retains the right to charge against the Client’s deposit. This includes allowing cigarette (or cigar) smoke or ash into the vehicle, which would imply the above.
V.
Lost or Broken of Parts or Accessories:
The Client is liable for all replacement cost which includes a new set of keys and security system and or whatever items pertaining to the loss of vehicle keys and vehicle alarm system.
VI.
Loss of Vehicle keys/ Duplicate of Vehicle Keys:
The Client is liable for all replacement cost which includes a new set of keys and security system and or whatever items pertaining to the loss of vehicle keys and vehicle alarm system.
VII.
Loss of Belongings:
The Company is not liable for any missing, broken, stolen of the Client’s belongings during vehicle returns for servicing and maintenance. The Client is advisable to remove their valuable belongings during vehicle returns for servicing and maintenance. For example: Laptop, watches, sunglass, notes, coins, touch & go, shoes, smart tag and others.
● Client Obligation The client undertakes the following:
The client shall ensure that no modification of any sort and/or alteration shall be done to the vehicle
The client shall inform the company of the vehicle in the event any damage is done to the vehicle while the vehicle is in possession of the client
The vehicle shall be used in Peninsular Malaysia only
Any damages to the vehicle up to the sum of Ringgit Malaysia One Thousand [RM
1000.00] shall be borne by the client; and
Any damages to the vehicle that is more than the sum as stated above shall be
covered by the Vehicle’s Insurance;
The vehicle shall not be used for any illegal activities; and if at all client is found
guilty, or have been caught by the authorities for any criminal activities, the list of contacts given by the client to the company, or witness at the time of signing the contract would be liable, and would have to pay the cost of rental during the period of time while the vehicle is being held by the authorities.
● Parking and Traffic Fines
The Client is liable for all parking and traffic fines/ticket incurred for the duration of the rental.
● Vehicle Condition
Upon return, the car has to be in the same condition as when it was rented. Failing which, the Client will be liable for all cost of restoring the vehicle to its original condition.
● Termination of Contract
The company reserves the right to terminate the agreement at any time if he/she deems it necessary. If such a situation arises, the company has the right to repossess the vehicle immediately from the client.
● Indemnity
While every effort is made by the company to satisfy the client by ensuring that the car is in good condition, able to perform its ability as a vehicle, the company shall bear no liability for any loss expense damage (consequential or otherwise) suffered by the client and/or any other party arising from neither delay in or failure to provide the car. The client shall be
responsible for satisfying himself/herself as to the suitability of the car selected for his/her purpose.
● PRIVACY POLICY
Pursuant to the Personal Data Protection Act 2010 (“PDPA”), the company is mindful and committed to the protection of your personal information and your privacy.
● Collection of Personal Information
In order for us to provide you with our services and to operate in an efficient and effective manner, we may need to collect relevant personal information from you either hardcopy or softcopy provided by the company.
● Non-Disclosure & Confidentiality
The car rented to the client is mainly for specific use only, sole purpose of this agreement. The car is restricted for any other usage which is prohibited by the laws and the company shall not be liable to liability or legal action due to the misuse of the car which is out of the company consent and knowledge. The client shall not rent out or borrow the car to third party, the car is solely used by the client whom his/ her name is stated in the agreement. Any breach of contract shall result to termination of this contract with immediate effect.
Pursuant thereto, all communications between the company and the client here to and all information and other materials supplied to or received by one party from the other which by its nature is intended for the purposes herein and all information concerning the business transaction and financial agreements of the parties coming to the knowledge of the recipient shall be kept confidential and shall endure even after termination and/or completion of this agreement whereupon to the extent by law or the provisions of this agreement, this obligation shall cease. This agreement shall be governed and construed according to the laws of Malaysia